Gaya APA
LOVELOCK, Christopher, Wright. (2002).
Principles of service marketing and management, 2nd ed (2nd ed).
Upper Saddle River, New Jersey:
Prentice Hall.
Gaya Chicago
LOVELOCK, Christopher, Wright.
Principles of service marketing and management, 2nd ed.
2nd ed
Upper Saddle River, New Jersey:
Prentice Hall,
2002.
Monograf.
Gaya MLA
LOVELOCK, Christopher, Wright.
Principles of service marketing and management, 2nd ed.
2nd ed
Upper Saddle River, New Jersey:
Prentice Hall,
2002.
Monograf.
Gaya Turabian
LOVELOCK, Christopher, Wright.
Principles of service marketing and management, 2nd ed.
2nd ed
Upper Saddle River, New Jersey:
Prentice Hall,
2002.
Monograf.