Gaya APA
LOVELOCK,Christopher, Wirtz, Jochen. (2004).
Services Marketing; People, Technology, strategy, 5th edition (5th).
Hoboken, NJ:
Prentice Hall.
Gaya Chicago
LOVELOCK,Christopher, Wirtz, Jochen.
Services Marketing; People, Technology, strategy, 5th edition.
5th
Hoboken, NJ:
Prentice Hall,
2004.
Monograf.
Gaya MLA
LOVELOCK,Christopher, Wirtz, Jochen.
Services Marketing; People, Technology, strategy, 5th edition.
5th
Hoboken, NJ:
Prentice Hall,
2004.
Monograf.
Gaya Turabian
LOVELOCK,Christopher, Wirtz, Jochen.
Services Marketing; People, Technology, strategy, 5th edition.
5th
Hoboken, NJ:
Prentice Hall,
2004.
Monograf.