Gaya APA

LOVELOCK, Christopher, Wirtz, Jochen. (2011). Services Marketing : People, Technology, Strategy, 7e (7E). Harlow, England: Pearson.

Gaya Chicago

LOVELOCK, Christopher, Wirtz, Jochen. Services Marketing : People, Technology, Strategy, 7e. 7E Harlow, England: Pearson, 2011. Monograf.

Gaya MLA

LOVELOCK, Christopher, Wirtz, Jochen. Services Marketing : People, Technology, Strategy, 7e. 7E Harlow, England: Pearson, 2011. Monograf.

Gaya Turabian

LOVELOCK, Christopher, Wirtz, Jochen. Services Marketing : People, Technology, Strategy, 7e. 7E Harlow, England: Pearson, 2011. Monograf.