Gaya APA
BOWEN, David E., Chase, Cummings, Associates. (1990).
Service management effectiveness : balancing strategy,organization and human resources,operations and marketing .
San Francisco:
Jossey-Bass.
Gaya Chicago
BOWEN, David E., Chase, Cummings, Associates.
Service management effectiveness : balancing strategy,organization and human resources,operations and marketing.
San Francisco:
Jossey-Bass,
1990.
Monograf.
Gaya MLA
BOWEN, David E., Chase, Cummings, Associates.
Service management effectiveness : balancing strategy,organization and human resources,operations and marketing.
San Francisco:
Jossey-Bass,
1990.
Monograf.
Gaya Turabian
BOWEN, David E., Chase, Cummings, Associates.
Service management effectiveness : balancing strategy,organization and human resources,operations and marketing.
San Francisco:
Jossey-Bass,
1990.
Monograf.